Group Profile:
The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 49,000 members at the forefront of cancer research.
We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).
Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.
Job Summary:
The Customer Service Manager is responsible for leading the team of Support Analysts and overseeing both Customer Service and Technical Support duties to internal and external constituents of the AACR who interact with our enterprise platform systems. Services provided by our enterprise platform systems include membership signup and renewals, donations, event management, billing and payments, user portal, continuing medical education, inventory and pricing, and revenue recognition. This role reports to the Director, Enterprise Platform Services and Data Management.
The Customer Service Manager oversees the Support Analysts as they answer (or route) tickets and inquiries, troubleshoot technical issues, and perform root cause analyses. Often the Support Analysts are the first to be informed of problems since they are in direct contact with constituents. In these cases, the Customer Service Manager will escalate issues as needed and monitor the ticket queues to identify patterns or systemic issues. Furthermore, the role assists the group by synthesizing issues received and providing recommendations for improvement in both systems and processes.
This role also includes overseeing the creation and maintenance of descriptive end user documentation and knowledgebase articles to provide better self-service and support – including text, images/graphics, and videos (narrated screenshare). The role may also lead training sessions and/or create training materials.
Finally, this role ensures the fulfillment of assigned service requests submitted by end users through the Service Desk. The role assists with platform administration activities and may be involved in supporting development activities through quality assurance testing and change management activities.
Job Summary:
The Senior Manager, Peer-to-Peer Programs will implement, monitor, and ensure the success of the AACR Foundation’s peer-to-peer fundraising program(s), including AACR Runners for Research and DIY Fundraising. The Senior Manager, Peer-to-Peer Programs will perform a wide range of responsibilities including fundraising, recruitment, marketing, relationship building, participant support, and event logistics management.
Group Profile:
The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 49,000 members at the forefront of cancer research.
We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).
Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.
Job Summary:
The Quality Assurance (QA) Engineer is primarily responsible for the verification of all implementations and enhancements to our existing systems. This will include existing tools, systems currently being stood up, and future technologies the organization acquires. The position reports to the Director, Enterprise Platform Services and Data Management.
The QA Engineer is responsible for all aspects of testing and quality management within the Enterprise Platform Services and Data Management team. Presently the supported platforms include ServiceNow and Salesforce, however a new Platform (AACR Central) is being implemented which will include Master Data Management (MDM), Data Warehouse (DW), Data Reporting, and Integration Tools.
Supporting the Platforms will involve working with the individual Platform Manager to identify testing tasks related to their current efforts, working with the Director to ensure prioritization is aligned with the organization’s needs, developing the high-level and detailed testing plans for items that require testing, and then executing the plan.
This may involve working with Developers, Platform Managers, Business Analysts, or other stakeholders to clarify requirements, ensure that the actual results align with what is expected, and confirm any solution documentation is accurate. Where actual results differ from Expected Results, bugs will be logged with sufficient details for the Developer to reproduce it, with clear guidance on what is expected so they are aware of what is needed to correct it.
While testing is a primary function of the QA Engineer, the QA Engineer is not solely a “tester” and should not approach testing activities solely from the mindset of a “tester”. Candidates for this position will be expected to thoroughly understand and explain the distinction between “testing” and “quality” as it relates to the verification of system and business functions, in their own words.
Other activities can include engaging in reviews of the system from a quality perspective, focusing not only on the technical function/meeting of requirements but the broader implications to the user experience - both on the front-end from our constituents, as well as the back-end from our internal business users.
Ultimately successful candidates for this role will be inquisitive, comfortable with solving problems and able to function with minimal guidance. And they will be able to clearly articulate their observations, ideas and suggestions in verbal and written communication.
Group Profile:
The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 49,000 members at the forefront of cancer research.
We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).
Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.
Job Summary:
The Data Steward will be responsible for ensuring accuracy and quality of our member master data and maintaining appropriate documentation. The position will collaborate with team members on data governance policies and be responsible for protecting data through maintaining, cleansing, training, researching, and resolving data discrepancies and duplicates. This role will work closely with IT and other business and technical stakeholders across AACR to manage our data assets, data lineage and data access, supporting sound data analysis. The Data Steward will provide business users with high-quality data that is accessible in a consistent manner.
Day-to-day tasks include conducting requirements analysis meetings, developing requirement specifications, process flow diagrams, wireframes, and other functional artifacts. This role is also responsible for testing and resolving data discrepancies in the MDM solution.
Group Profile:
The Enterprise Platform Services and Data Management Team oversees the software and processes that facilitate the connection and collaboration of the organization’s more than 49,000 members at the forefront of cancer research.
We manage the enterprise Customer Relationship Management (eCRM) solution along with its related systems and customizations that support our Membership, Event Registration, and other business processes. In addition, we are standing up the organization’s Master Data Management (MDM) solution, as well as its enterprise Data Warehouse (DW).
Our group is also responsible for the AACR IT Help Desk and is in the process of building out a more robust customer service offering, for internal and external constituents.
Job Summary:
A Data Analyst is primarily responsible for empowering users with data across the institution, providing a unique blend of business, technical, and analytical expertise. The team combines business knowledge with data and technology to empower decision-makers and believes that user-friendly, self-service, embedded analytics products can improve stakeholder experience, optimize processes, and provide valuable information to decision makers.
Day-to-day tasks include conducting requirements analysis meetings, developing requirement specifications, process flow diagrams, wireframes, and other functional artifacts. This role is also responsible for developing complex data modelling and reporting, should proactively seek out areas where business processes can be automated or improved using technology and assists with other duties as assigned.
Organizational Profile:
The American Association for Cancer Research (AACR), with more than 54,000 members residing in 130 countries and territories, is the first and largest organization in the world dedicated to advances in all areas of high-quality, innovative cancer research. Its mission is to prevent and cure all cancers. The programs and activities of the AACR foster the exchange of new knowledge among scientists and physicians in the cancer field as well as in related biomedical sciences. AACR publishes ten peer-reviewed scientific journals and an award-winning magazine for cancer patients and their loved ones; convenes topical scientific conferences and an annual meeting that draws more than 22,500 participants; offers educational workshops that train young investigators in a variety of scientific and clinical areas; funds fellowships, career development awards, and research grants for both senior and junior investigators; raises public awareness of the progress in and reasons for hope in the biology, detection, diagnosis, treatment, and prevention of cancer; engages actively in advocacy for increased federal research funding and other national policies that accelerate progress against cancer; and interacts with regulatory agencies to support regulatory science and policy.
Position Summary:
The Cancer Epidemiology Research Analayst will serve as a subject knowledge expert in cancer research, in the areas of population sciences, cancer epidemiology, and/or cancer prevention. This position involves working as a key member within a highly collaborative scientifically-driven team at AACR to develop impactful scientific documents, including AACR Cancer Progress Reports, original scholarly articles, scientific surveys, and science policy statements. The position reports directly to the Director, Scientific Research Analysis and Dissemination.
Organizational Profile:
The American Association for Cancer Research (AACR), with more than 52,000 members is the first and largest organization in the world dedicated to prevent and cure all cancers. The programs and activities of the AACR foster the exchange of new knowledge among scientists and physicians in the cancer field as well as in related sciences. AACR publishes ten peer-reviewed scientific journals and an award-winning magazine for cancer patients and their loved ones; convenes topical scientific conferences and an annual meeting that draws more than 22,500 participants; offers educational workshops that train young investigators in a variety of scientific and clinical areas; funds fellowships, career development awards, and research grants for both senior and junior investigators; raises public awareness of the progress in and reasons for hope in the biology, detection, diagnosis, treatment, and prevention of cancer; engages actively in advocacy for increased federal research funding and other national policies that accelerate progress against cancer; and interacts with regulatory agencies to support regulatory science and policy.
Job Summary:
This position plays an integral role in advancing the AACR’s policy and advocacy work on Capitol Hill. The position assists the Assistant Director,Government Affairs and the Director, Science Policy and Legislative Affairs in the communication of the AACR’s policy priorities and positions to congressional offices, develops persuasive and informational materials, assists in the development and execution of advocacy strategies, and coordinates special events such as Capitol Hill lobby days and congressional briefings.
The Web/Print Designer position is responsible for designing the overall layout and aesthetic for AACR’s web-based and printed content, operating within the established brand guidelines of the organization. Working as part of the Marketing and Creative Services Department, their duties include graphic design, file production, meeting with colleagues to understand expectations and adherence to deadlines.
The Executive Office Staff Assistant reports to the Director and the Administrative Director and provides high-level administrative and clerical support for the Executive Office as it relates to the activities and initiatives of the CEO.
Supports the Accounting Department in the completion of cash reconciliations and bank reconciliations. Prepares journal entries, assist in month-end close, assist in preparation of audit work papers, and performs account analysis. Assists with accounts payable and accounts receivable as needed.
Founded in 1907, the American Association for Cancer Research (AACR) is the world’s first and largest professional organization dedicated to advancing cancer research through its mission to prevent and cure all cancers. AACR’s growing membership now includes more than 51,000 laboratory, translational, and clinical researchers, other health care professionals, and patient advocates residing in 130 countries and territories. Through its wide array of programs, this prestigious and dynamic organization leverages the full spectrum of expertise of the cancer community to accelerate progress in the prevention, understanding, diagnosis, and treatment of cancer.
The AACR is seeking a candidate to support AACR’s mission and programs that are designed to drive the future scientific agenda of the organization. Specifically, this position will support the Director of Scientific Programs and Strategic Initiatives, who oversees all AACR scientific working groups, AACR scientific achievement awards and lectureships, the Fellows of the AACR Academy, and all annual AACR committee appointments.
Regarding the latter, on an annual basis, various AACR committees are formed to assist with the planning of the AACR Annual Meeting, selection of scientific achievement award and scientific grant recipients, as well as to guide ongoing programs and initiatives dedicated to supporting AACR’s mission to prevent and cure all cancers. One of the primary responsibilities of this position will be to assist with the AACR’s annual committee appointment process by tracking committee-associated appointments, communications, and file repositories. In addition, this position will involve training dedicated to webpage maintenance, construction, and content building.
Secondarily, this position will provide as needed administrative support to AACR’s scientific working groups, Fellows of the AACR Academy, and AACR scientific achievement award selection committees.
AACR scientific working groups function within the framework of the AACR to explore expanded research opportunities and to advance discoveries that lead to greater knowledge and understanding of cancer. There are currently eight AACR scientific working groups dedicated to the following scientific disciplines: cancer evolution, cancer prevention, cancer immunology, chemistry in cancer research, pediatric cancer, population sciences, radiation science and medicine, and the tumor microenvironment.
The AACR Academy and the organization’s robust scientific achievement award program collectively aim to recognize and honor outstanding scientific achievement across all cancer research disciplines. Annually, the AACR distributes over 20 scientific achievement awards and lectureships to individuals who have made significant contributions to our understanding of the biology, diagnosis, prevention, and treatment of cancer. Such individuals are selected through a formal nomination and election process and are celebrated throughout the year and primarily in conjunction with the AACR Annual Meeting.
Similarly, the mission of the AACR Academy is to recognize and honor distinguished scientists whose major scientific contributions have propelled significant innovation and progress against cancer, and to leverage the expertise of the global brain trust of Fellows of the AACR Academy to advance the mission of the AACR to prevent and cure all cancers through research, education, communication, collaboration, science policy and advocacy, and funding for cancer research. Each year, a new class of Fellows are elected and inducted into the AACR Academy, which represents the pinnacle honorific bestowed by the AACR to any individual. Collectively, all Fellows of the AACR Academy provide ongoing advice and counsel to the AACR leadership on scientific topics of timeliness and significance as well as other matters of importance.
The Staff Associate, Scientific Programs and Strategic Initiatives position will assist with the general administration of these various AACR programs on an as needed basis and in collaboration with existing Executive Office staff.
The Scientific Program Administrator will be charged with leading the annual execution of all AACR Academy activities, which in addition to the nomination and election of new classes of Fellows includes convening meetings of the AACR Academy to discuss timely and important scientific issues as well as coordinating an annual induction ceremony whereby all newly elected Fellows are formally inducted into the AACR Academy.
The position will also involve collaborating with AACR’s various internal departments to conceptualize and facilitate the generation of media coverage that highlights the scientific achievements of Fellows and how their discoveries have impacted cancer patient care. The position may also involve collaborating with AACR’s Science Policy and Government Affairs Washington, DC Office staff to mobilize AACR Fellows to comment on, support, or reject various governmental issues or proposed legislative initiatives that have implications for the cancer research community.
To accomplish all tasks associated with the position, the Scientific Program Administrator will work closely with the Scientific Programs and Strategic Initiatives team within the AACR’s Executive Office and the AACR Academy’s Steering Committee leadership body that is responsible for assisting with the administration of all relevant programs, activities, and initiatives pertaining to the AACR Academy.
Program Associates in the Scientific Programs Department provide administrative support to Program Administrators, Senior Program Administrators, and Directors in the Department. The Department administers scientific meetings, conference, innovation summits, educational workshops, and special projects.
This position requires regular interactions with external scientific experts who are on the front lines of cancer research, as well as their support staff, through written and verbal communications. The position also requires regular communications with internal staff across various departments (marketing, communications, foundation, publishing, finance, meeting logistics, CME, etc.) to successfully execute the scientific events according to AACR's high standards.
The fundraising arm of the AACR, the AACR Foundation, seeks and energetic and detail-oriented Coordinator to support the special events team in a wide range of administrative and operational tasks related to peer-to-peer (P2P) fundraising programs, including AACR Runners for Research and DIY fundraisers (Fundraise Your Way). This individual will be responsible for various administrative tasks that are critical to the successful operation of the P2P program, including but not limited to managing incoming inquiries, maintain up-to-date inventory records, shipping of event and/or team gear, and pulling and compiling reports as needed. They will support all members of the team to ensure the various P2P programs are running efficiently to increase fundraising, participation, and support.
The position coordinates scientific, educational, communication, promotional, and other programmatic activities for AACR-Minorities in Cancer Research (MICR), AACR-Women in Cancer Research, and the AACR Science Education and Career Development Committee which addresses the needs of high school students, undergraduates, postdoctoral fellows, clinical fellows and junior faculty.
This position provides excellent and comprehensive customer service to members and potential members while supporting the membership application submission and review process, assessing the qualifications of members and candidates to ensure their eligibility in specific membership categories, assisting with provision of overall membership services including fulfillment of member benefits, and entering and maintaining accurate and comprehensive information for members and prospective members in the AACR’s database system of record.
This position supports the development, implementation, maintenance, and evaluation of various programs, awards, and activities organized by AACR-Minorities in Cancer Research (MICR) and AACR-Women in Cancer Research (WICR), and assists with communications, marketing, engagement, services, and membership management for both association groups. This position also supports initiatives for undergraduate and high school students via various programs and activities organized in conjunction with the AACR Science Education and Career Advancement Committee.
Provide administrative and project management support to the director and program adminsitrators. Prepares grant application materials and drafts correspondence. Works with online grants management databases to manage grant applications and post-award reports. Communicates with scientific review committees to provide support during the peer-review process and with grantees regarding their progress reports and other grant-related matters.
Organizational Profile.
The American Association for Cancer Research (AACR), with more than 50,000 members residing in 129 countries and territories, is the first and largest organization in the world dedicated to advances in all areas of high-quality, innovative cancer research. Its mission is to prevent and cure all cancers. The programs and activities of the AACR foster the exchange of new knowledge among scientists and physicians in the cancer field as well as in related biomedical sciences. AACR publishes ten peer-reviewed scientific journals and an award-winning magazine for cancer patients and their loved ones; convenes topical scientific conferences and an annual meeting that draws more than 22,500 participants; offers educational workshops that train young investigators in a variety of scientific and clinical areas; funds fellowships, career development awards, and research grants for both senior and junior investigators; raises public awareness of the progress in and reasons for hope in the biology, detection, diagnosis, treatment, and prevention of cancer; engages actively in advocacy for increased federal research funding and other national policies that accelerate progress against cancer; and interacts with regulatory agencies to support regulatory science and policy.
Job Summary:
The AACR is seeking an experienced administrator to support the C-Level staff in a non-profit environment with international outreach. The primary responsibility of the Executive Office Administrator is to provide administrative support to the Assistant Director, Director, and the CEO regarding projects and activities for the Board of Directors as well as assisting with other administrative tasks in order to facilitate the operations of the Executive Office.
Publishing Division Profile:
The AACR Publishing Division is responsible for managing all editorial, production, and marketing activities associated with publication of the AACR’s nine academic peer- reviewed journals. These journals cover the entire spectrum of cancer research, from basic to clinical and molecular to population science. In 2021, the journals published over 1900 original research articles and over 480 review and commentary articles.
Summary:
The Managing Editor is responsible for managing the manuscript submission and review process, and for supporting editorial development of Cancer Research. Precise title and salary will be commensurate with qualifications and experience.